Guest Info – Balcones Apartments

Thank you for booking your stay at the Balcones apartments in Cartagena´s beautiful old town. We hope you have a wonderful visit! Below is some useful information:

Please confirm the following details at the earliest opportunity:

  • Your full name (lead guest only)
  • Arrival details including where appropriate:
    • Flight number and flight arrival time.
    • Bus arrival time.

The address is Calle Segunda de Badillo No 36-12 (Carrera 7 # 36-12), San Diego District, Cartagena (Google Maps Location)

Please note that addresses in Cartagena are often better known by street numbers than street names, so our street number is ´Carrera 7 #36-12´.

Taxis are usually the easiest way to arrive at the apartment. From the airport it should take approx 10-15 minutes and cost about 10,000 pesos (less than US$4). The street is on a regular taxi route. From the bus station (´Terminal de Transportes de Cartagena´) it´s a little further (approx. 40 mins)

Check-in:  3pm (15:00). You can leave your luggage from 12pm (12:00).
Check-out: 11am (11:00)

Your support team:

I (Mark Jones) am your main contact prior to your arrival. On the day of your arrival and during your stay your main contact will be our Property Manager Benjamin Daguier (Tel & WhatsApp: +57 315 883 3023). Benjamin will meet you at the apartments on the day of your arrival. Please alert Benjamin if your arrival is delayed.

We encourage all guests to download and use WhatsApp for communication with Benjamin.

Guest Information:
Guest Info – Cartagena Balcones Apartments – includes practical information about the apartments & local area, plus tourist information to help you plan your stay.

Benjamin Daguier:
Property Manager
+57 315 883 3023 (Tel & WhatsApp)
Benjamin is your main contact on the day of your arrival and during your stay.

Mark Jones:
Rental Agent
+34 655 144 440 (Tel & WhatsApp)
Mark is your main contact before your arrival day – please let Mark know your arrival details as soon as you can.

Deb Bennett:
Contact Deb in case of emergencies or for comments

Please ask if you have any questions.